FAQs

FAQ

How long does shipping take?

Orders are typically processed within 1-2 business days via USPS Priority Mail. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days.

Are we new?

No, the Plammer is not new. It was invented in 1993 in California. It is made in the USA still, currently manufactured in Southern California. This website and matching FaceBook page are new, but we have been a distributor for the Plammer for over 20 years.

Do we manufacturer the Plammer?

No, the Plammer is manufactured in Southern California. We are an authorized distributor that ships from Idaho Falls, Idaho.

What is our return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Although we prefer to get unused items, we'll will take the used ones too.

Does the Plammer have a warranty?

Yes! Every Plammer comes with a Lifetime Warranty. If your Plammer breaks we will request that you send the broken one back, but for the price to ship it to us, we will replace it with a new one. Send us an email to start a warranty claim.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us as soon as possible. Once the order is shipped, modifications may not be possible.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.